Virginia's new tax refund card program is hitting a few bumps in its first year.
Virginians have two options to get their state refunds because paper checks aren't being issued.
Taxpayers can have refunds directly deposited into their bank account or loaded onto a Way2Go tax refund card, which works like a debit card.
So far this year, more than 200,000 refunds have been issued on debit cards, while nearly 1.2 million refunds have been made through direct deposit, the according to the Virginia Department of Taxation.
While taxpayers are supposed to be able to use the cards for free in some instances some say they've been hit with unexpected fees.
"As with most new programs, the startup process hit a few bumps," Joel Davison, a spokesman for the state taxation department. told the Richmond Times-Dispatch.
Davison said the department is working with the card provider, Xerox Corp., to resolve issues related to incorrect information and fees impacting some taxpayers.
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