Showing posts with label stolen laptop. Show all posts
Showing posts with label stolen laptop. Show all posts

Thursday, October 28, 2010

Stolen Laptop Could Cause Problems For Residents Forever !!

ACCOMAC -- At least two Northampton County residents received letters from Accomack County notifying them their personal information may have been subject to unauthorized access as a result of the theft of a county-owned laptop in Las Vegas earlier this month.

The two men, who are related, do not own personal property in Accomack County and have never paid personal property taxes to Accomack County, one said.

Accomack County Administrator Steve Miner said he has spoken to one other Northampton resident who also received a letter, and he thinks there were others.

"I saw the article in the Eastern Shore News, and I was thinking, 'Oh, those poor people in Accomack County,' " said Craig Richardson, who lives near Seaview in lower Northampton County and whose mailing address is in Cape Charles.

Then he received one of about 35,000 letters sent by Accomack County informing him that his name and driver's license number were on the stolen laptop. He called Accomack County the same day to ask why.

"I couldn't get a straight answer from them as to why they have this," said Richardson, who moved to Northampton County about five years ago from Fairfax. His father, Robert C. Richardson, a Northampton County native, also received a letter.

Someone in the Accomack County Attorney's Office took his phone call and after checking with an information technology employee told Richardson the county got the information from the state Department of Motor Vehicles.

Richardson said when he moved to the Eastern Shore he went to the DMV office in Onancock, in Accomack County, to register his two vehicles, but his registrations correctly stated the vehicles are located in Northampton County and he has never received a tax bill from Accomack County. His neighbor, who has never used the Onancock DMV office, did not get a letter from Accomack.

"That's what made me think, anybody from Northampton County who has ever gone up to that office in Onancock, they've got your records," he said.

DMV spokeswoman Melanie Stokes said it should not matter to which office an owner goes to register his vehicle. She said she was unfamiliar with the issue of Accomack County having information about Northampton residents.

"We weren't asked to look at this ... DMV was just told what the data was; we did not look at it," she said about discussions held between the agency and Accomack County officials about the theft.

Miner said Monday in an e-mail that the county "is working with the state DMV to understand this list better."

Miner said the county has received a number of calls from people who received a letter "and had no apparent reason to be on our list, since they have not ever lived here and, hence, had no reason to be taxed by us."

But he said the county's priority was to notify those potentially affected by the theft, whether they were properly on the list or not.

www.delmarvanow.com

This does not surprise me in the least! Keep those toll free telephone numbers nearby. You're going to need them for a long, long time. I made a phone call to the Accomack office to ask some questions and was told in so many words that calling the fraud hotline would be something the citizens would need to do every 92 days. Why every 92 days??....... so we don't have to pay for the service!

Wednesday, October 20, 2010

County Laptop Stolen- County Employee Responsible Resigns

ACCOMAC -- Accomack residents who may have had personal information compromised when a government-owned laptop computer was stolen Oct. 7 should receive official notice from the county this week.

"The notice is being provided by Accomack County as quickly as possible following the theft, given the totality of the circumstances," said county attorney Mark Taylor in an e-mail.

County Administrator Steve Miner said as many as 35,000 names and Social Security numbers, and some resident addresses, were on a computer stolen from a Las Vegas hotel room.

The computer had been taken there by county employee Joshua Taylor on a personal vacation; Miner said it was taken there without permission.

The letter states that the county has no proof that the recipient's personal information has been accessed "by any unauthorized person." It asks recipients to review account statements and monitor credit reports by providing websites and phone numbers.

It asks recipients to call the county office if they feel personal information has been accessed or misused.

It also suggests a change in how county computers are used "by ensuring that no other computers are permitted to leave county facilities containing such data."

Las Vegas Metropolitan Police Department spokesman Marcus Martin said Taylor reported missing a Dell laptop valued at $1,300 and a backpack.

Taylor resigned shortly after 1 p.m. Tuesday, according to a news release issued by the county.

The theft took place at the Mandalay Bay Hotel Casino. He said there are two periods of time in which the electronically monitored room lock wasn't fully latched.

"Who did that is still up for the detective to determine," Martin said. "Was it a maid? Was it engineered? Was it the visitor's carelessness? We can't say."

While the county waited seven days before notifying the media of the computer's theft, Miner said last week that the county had to determine what exactly was on the laptop.

"Any suggestion that Accomack County has 'waited' to take action is simply wrong," said Mark Taylor, county attorney. "Responding to this computer theft has been the county staff's top priority since the theft was reported."

www.delmarvanow.com

Saturday, October 16, 2010

Accomack Property Owners At Risk For Identity Theft

An Accomack County employee returned from apersonal holiday to Las Vegas without a computer that belongs to the county. Files in that laptop contain vital information, including the Social Security numbers of local personal-property owners.

No, Josh Taylor, who works in the Information Technology (IT) Department, didn’t gamble away the equipment. Sources close to the situation say it was stolen from either his hotel room or the vehicle he rode to the airport. Taylor was not available for comment. The taxpayers could become the victims of identity theft.

Local officials said Wednesday they aren’t sure how many files were stored in the computer. They aren’t saying if it was acceptable for Taylor to have taken the laptop on the trip. But they don’t suspect foul play by any of their workers.

Finance Director Mike Mason said the computer was stolen on Oct. 7 and was reported as such to the county on Oct. 8. Another source said Mason sent Taylor home from the job on Tuesday to await further action. Central Accounting told a caller that Taylor was expected back at work Monday. Part of his duties reportedly will be fielding calls from property owners concerned about this issue.

Now officials are trying to figure out how they are going to keep the thief from accessing the programs, how they will deal with Taylor (who is still on the clock), what policies they will enact to keep this mishap from being repeated and what will happen when property owners start complaining. Sources said hiring a company to help with the problems could cost $300,000 to $500,000.
After more than an hour in a closed session. Wednesday evening, Accomack supervisors voted to release a brief statement. Supervisors Ron Wolff and Steve Mallette were absent. Supervisor Phil McCaleb voted against going into the private meeting where personnel issues were discussed and advice from County Attorney Mark Taylor (no relation to Josh Taylor) was obtained. I voted no because I did not believe that all of what we were to discuss was covered by the ‘Closed Meeting’ criteria,” McCaleb said on Thursday in an e-mail. “Our deliberations on what to do and how to handle the employee should be closed.
The stolen computer was the result of ‘brain vacuum’ idiocy and in all likelihood the result of either a lack of a clear written policy regarding laptop computers or a failure to consistently enforce same.

I made the comment in the meeting that I do not believe this is a ‘fireable’ offense unless there is a written policy requiring it.”

According to the statement released by the supervisors, “The
theft is under a separate criminal investigation. There is no allegation
of criminal wrongdoing by the employee or anyone else affiliated with Accomack County.

Accomack County believes that the stolen computer contained a file or files
from which taxpayer identity might be extracted.

Any citizen who is concerned about the security of their identity may request a fraud alert on their credit report by calling 888-766-0008, 888-397-3742 or 800-680-7289.

Citizens who may be affected will receive a more specific written notice from AccomackCounty. This is Accomack County’s entire comment on this matter pending advance of the ongoing criminal investigation and the internal personnel issue involved.” Board Chairwoman Laura Belle Gordy called for Wednesday’s meeting Eastern Shore Post that afternoon.

The announcement stated that the meeting would be closed and would only be used to discuss personnel. The session started at 5 p.m. and began with the usual prayer and
Pledge of Allegiance. Before a motion was made, Gordy said, “I know we can go into closed session for personnel, but that’s not the real reason.” The attorney suggested
that they also meet under another section of law that allows the group to speak privately with him.

County Administrator Steve Miner defined taxpayer identity as name, Social Security number, perhaps address and the personal property owned. He said real-estate holdings are not in question.

Josh Taylor did not attend the session. Miner, Mason, County Treasurer Dana Bundick, Commissioner of the Revenue Leslie Savage and another IT worker attended the private session.

Asked about the IT Department, Miner said there is only one person “who reports back to me” and others who work in IT are under other departments. He said he is unsure if the
employee in question regularly takes the laptop home. “I’m not sure but suspect the answer is no,” Miner said.

"I don’t provide anyone with Social Security numbers,” Savage explained Thursday. “Josh Taylor has been part of the project team” working on software that provides the county with the capability of twice-a-year billing.

Las Vegas Police Officer Marcus Martin said Josh Taylor reported the incident on Oct. 8. Taylor was staying at the Mandalay Bay, an upscale hotel and casino. Upon awakening that morning
he found that clothing was thrown on the floor and the laptop and a red backpack were gone, Martin said.

An investigation of the electronic entry to the room showed that between 10:53 a.m. and 12:35 p.m. on Oct 7 and from 8:14 p.m. Oct 7 and 9:21 a.m. Oct 8, the door to Room 16122, where he
was staying was “not properly latched.” Martin said it is unclear why. Taylor was out of the room between 8 p.m. Oct 7 and 2 a.m. Oct 8 and hadn’t noticed anything missing or in disarray
upon return. Martin added that the case just landed on a detective’s desk and he had not had time to check a video of the hallways.

“It appears the suspect also drank (the contents of) two mini liquor bottles” while in the room, the officer said.

www.easternshorepost.com

Wow! That's quite a story! But which is it? Was it taken from the rental car or was it taken from the room? From 8 p.m. on Oct. 7 until 2 a.m. on Oct. 8. Taylor was out of his room yet the door was not "properly" latched until 9:21 on the 8th. And whomever stole the laptop from the room was thirsty enough to sit and have a drink. I don't know about anyone else but I don't think so. Not much of this makes alot of sense.

So, because Mr. Taylor was whooping it up in Las Vegas Accomack taxpayers have endure the risk that private information has been obtained by those other than Accomack County workers. Shame on you, Mr. Taylor, for being so inconsiderate! Keeping hours like those it"s quite apparent that you did not intend on doing any "work" while vacationing.

And shame on Accomack County for not knowing if employees ARE allowed to take laptops home. Well, Mr. Taylor and Accomack County officials this isn't the "brain vacuum idiocy" you claim it is. This is lack of consideration for ALL of the people that now may be jeopardized with fraud and identity theft. And YOU expect US to straighten it up by calling the telephone numbers listed.

The county is in bad enough shape without having this happen. Besides, when hard working Accomack County taxpayers pay their taxes we assume our private information is just that. PRIVATE!! Lock those computers to the desks!

Most computer users today go to great extremes making sure that their personal computers do not become privy to hackers. We are very concious about everything we do on our computers.
Identity theft is a horrible thing to happen. And NOW because of ONE person one must be concerned about the practices of the employes hired by the county.