There is no such utility payment assistance program, and the old adage still holds true -- if something appears too good to be true, it probably is. Never give out your social security number or bank account information to someone who calls you without verifying the call.
WHAT TO DO
If you receive a phone call from a person representing themselves as an A &N Electric Cooperative (ANEC) employee and you suspect it is a scam, hang up. Do not give the caller any personal information. Be especially protective of your social security number, bank and credit card numbers, and driver’s license number.
Legitimate companies will not call or e-mail you asking for your account number or password, so keep your account information to yourself. You should also not assume that you can trust caller ID to let you know where a caller is located. Because scammers may use Internet calling technology, the area code you see may not reflect where they really are. Jot down the person's name, then hang up and call ANEC's main line at (757) 787-9750 to verify the call.